Reliable courier services across India
- Sri Ganga Vilas partners with certified courier services such as ST Courier, India Post and Blue Dart, ensuring safe, time-bound delivery across Tamil Nadu and the rest of India.
- Blue Dart offers advanced services like Domestic Priority, Dart Apex and Time-Definite air shipments, ideal for urgent orders.
Shipping charges
| Order value | Delivery charge | Notes |
|---|
| ₹500 and above | Free delivery anywhere in India | Applied automatically at checkout. Example: 500g + 250g of an offer sweet = ₹540. |
| Below ₹500 | Flat ₹80 per order | Add items worth ₹500 or more to get free delivery. |
| Courier partners | ST Courier, India Post, DTDC and Blue Dart | Subject to pin-code availability. Estimated 24–72 hour delivery for most metro to tier-1 areas. |
Packaging safety
We adhere to best-in-class packaging standards:
- Food-grade inner seals
- Vacuum and shrink wrap for moisture-sensitive items
- Bubble wrap for fragile goods
- High-strength corrugated boxes, securely sealed and labelled
Please do not accept any parcel if the outer packaging appears damaged, or if the tamper-evident seal is broken, cut or removed at the time of delivery.
In such cases:
- The customer must refuse delivery and notify our customer care team at support@srigangavilas.com within 120 minutes.
- Acceptance of a visibly tampered package shall be construed as acknowledgement of receipt in good condition, and Sri Ganga Vilas shall not be held liable for any claims of contamination, loss or damage thereafter.
Expected delivery timeline
- Tamil Nadu: 2–4 business days after dispatch.
- Other states: 2–6 business days to metro areas; 5–8 days elsewhere, depending on the service level selected (e.g. Priority or Apex).
These are estimates and are not guaranteed.
Tracking and support
- Once dispatched, tracking details and courier links will be shared via WhatsApp or SMS.
- Customers can monitor their parcel status directly on the courier’s tracking platform.
For any courier-related concerns, our customer care team is always available to assist at support@srigangavilas.com.
Questions about this policy?
