Order confirmation
- All orders placed with Sri Ganga Vilas are considered confirmed only upon receipt of full payment, unless alternate terms (e.g. bulk bookings) are agreed in writing by management.
- Orders remain pending until payment is verified. Incomplete payment or incorrect transaction references may result in processing delays or order cancellation at our discretion.
Advance payment for special orders
- For standard retail orders, 100% advance payment is mandatory.
- For bulk, corporate, institutional or special-event orders, a 75% advance may be accepted at confirmation, with the balance 25% due before dispatch, subject to management approval.
Accepted payment modes
We support secure, widely accepted payment options:
- UPI (Google Pay, PhonePe, BHIM)
- Bank transfers (NEFT / IMPS / RTGS)
- Credit & debit cards
- QR-code based direct payments
Payment verification & processing
- Once your order and item list are finalised, our finance team will share payment details.
- Please share payment proof (e.g. UPI screenshot, bank reference or card transaction ID) promptly at support@srigangavilas.com to avoid delays.
- Orders will not be processed or dispatched until full payment confirmation is received.
Questions about this policy?
