Provide complete delivery details and remain reachable during delivery window
· Sri Ganga Vilas is not responsible for:
o Incorrect addresses or unreachable contacts
o Delivery failures due to customer absence
o Refusal to accept packages
· Returned shipments due to customer reasons may incur re-dispatch charges, with refunds processed.
Force Majeure & External Disruptions
· We cannot be held responsible for delays or damage due to:
o Acts of God (storms, floods, etc.)
o Transport strikes, civil unrest
o Government orders or pandemics
· Valid claims only when packaging is clearly compromised on deliver